1. Introduction
Welcome to Achala Media Television Pvt. Ltd. (“we”, “us”, or “our”). This Shipping Policy outlines the terms related to the delivery of physical or digital goods (if applicable) provided through our website www.achalamediatelevisionprivatelimited.in. By using our services, you agree to the terms outlined below.
2. Company Information
Company Name: Achala Media Television Pvt. Ltd.
Address: 401, Saptagiri Towers, Sardar Patel Rd, Mayur Marg, Begumpet, Hyderabad, Telangana 500016
Email: infoachalamedia@gmail.com
Phone Number: +91 97058 03598
3. Service Nature
We primarily offer digital services such as media production, content creation, and digital marketing. However, in specific cases, physical deliveries (such as promotional material, printed merchandise, or hard copies of deliverables) may be made.
4. Shipping Methods and Partners
For physical deliveries, we use reputed courier services (e.g., DTDC, Blue Dart, India Post, etc.) based on location and serviceability. Tracking information will be provided upon dispatch.
5. Shipping Charges
Shipping charges, if applicable, will be clearly communicated during project discussion or checkout (if productized). Charges may vary based on location, weight, and urgency.
6. Delivery Timelines
Digital Deliverables: Typically shared via email or cloud links within the mutually agreed timeline.
Physical Deliverables: Dispatched within 3–7 working days post-confirmation unless otherwise stated. Delivery timelines vary depending on your location.
Note: Delivery delays caused by courier partners, weather, or local disruptions are beyond our control.
7. Delivery Areas
We currently ship physical items within India. For international delivery requests, prior discussion and approval are required.
8. Damaged or Missing Shipments
If a physical item is received in a damaged condition or is missing, please notify us within 48 hours of receipt with photos or supporting proof. We will coordinate with the courier partner and aim to resolve the issue promptly.
9. Failed Delivery Attempts
If a courier partner makes multiple delivery attempts and fails due to incorrect address or unavailability, the package may be returned to us. In such cases, the client may need to bear re-shipping costs.
10. No Liability for Delay
Achala Media Television Pvt. Ltd. shall not be held liable for delivery delays caused by unforeseen events, courier partner errors, or incorrect shipping details provided by the client.
11. Contact Us
For any queries related to shipping or delivery:
📧 Email: infoachalamedia@gmail.com
📞 Phone: +91 97058 03598
🌐 Website: www.achalamediatelevisionprivatelimited.in
Last Updated: July 18, 2025
